Thank you for shopping at DigiGlobe.
We strive to provide high-quality digital products and a smooth shopping experience.
Since our products are digital in nature (instant downloads, activation keys, or online access), please read our refund policy carefully before making a purchase.
1. No Refund on Digital Products
All sales on DigiGlobe are final.
Once a digital product (such as software, license key, eBook, or digital file) has been purchased and delivered, we cannot offer refunds, exchanges, or cancellations.
Digital items are non-returnable because:
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They are instantly accessible/downloadable after purchase
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Ownership and access cannot be revoked once delivered
2. Exceptions – Eligible Refunds
Refunds may only be issued in the following rare cases:
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You received the wrong product or file
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The product does not match the description on our website
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There is a technical issue that prevents product access or download, and our support team cannot resolve it
To request a refund, please contact us within 3 days of purchase with proof of issue at